Delivery & Returns

SHOP UPDATE: We are taking a short break. Our items will be available to order again from the 8th of July. Please do get in contact with any questions and we will do our best to answer asap! Thank you for your patience! 

 

UK- 2-5 working days. 

International7-14 Working days. 

Our bowties are made to order so while we do our best to ship the next working day our production time is on average 1-3 days with extended timeframes for custom and bulk orders. We ship Monday to Saturday. 

Delivery Cost and Time

For our UK customers shipping is free. Orders are sent via Royal Mail tracked 24 service. 

International customers can expect delivery to take between 7 and 14 working days via Royal mail tracked. This service is estimated and delivery can take longer at times. 

CUSTOMS AND DUTIES

International orders may be subject to import taxes, these costs will vary from country to country and depend on the value of goods. Payment of these taxes are the responsibility of the buyer and can sometimes cause a small delay in the delivery process. We thank you for your patience.

RETURNS

We gladly accept returns of any unworn bowties within 30 days of delivery. Please contact us within 14 days of delivery to arrange the return of your unwanted bowtie or items. We do not accept order cancellations. Please contact us via email with any issues or concerns you may have. 

theperthshirebowtieco@gmail.com

We can only accept the return of a bowtie/items that have not been worn or damaged in any way and kept in their packaged box within the timescale stated. We cannot accept the return of any personalised items.

Return costs are the responsibility of the sender. Please package and post items correctly and securely.  A full refund will be issued minus any original postal costs were applicable once we receive your return. Please allow a few working days for the refund to show on your account. Thank you. 

 

PROMO INFO-

Our current promotion includes a free pair of matching cufflinks with every bowtie and pocket square set purchased together. This offer excludes custom requests or personalised items. This offer expires on Jan 31st. You cannot exchange the free items for any other item or credit. Cufflinks will automatically deduct at checkout. Any questions please do not hesitate to get in contact. 

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